Services for Builders

Third-Party Warranty Management

•  Impartial Third-Party

•  Warranty document aligned with NAHB &   RCPG standards

•  Consistent and layered homeowner   education - maintenance responsibilities

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Comprehensive Warranty Management

• Comprehensive buyer walkthrough programs

• Higher level of consistency in completed units

• Written warranty protection - signed warranty acknowledgements on every home

• Call-ins and claims managed by dedicated account managers

• Interactive web-based system for tracking punchlist and warranty items

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Decrease Legal Risk

• Historical documentation and audit trail

• Standardized warranty history reports

Services for Builder's Homeowners

• 24-hour emergency service

• Post occupancy communication

• Documented conversations

• Regular follow-up on warranty claims through completion

• New Home Orientation - Standardized orientation to home operations