Third-Party Warranty Management

• Impartial third party

• Consistent and layered homeowner education - maintenance responsibilities

• Warranty document aligned with NAHB & RCPG standards

Comprehensive Warranty Management

• Comprehensive buyer walkthrough programs

• Schedule subcontractors to perform warranty work

• Written warranty protection - signed warranty acknowledgements on every home

• Call-ins and claims managed by dedicated account managers

• Interactive web-based system for tracking punchlist and warranty items

Decrease Legal Risk

• Historical documentation and audit trail

• Standardized warranty history reports

SERVICES FOR BUILDER'S HOMEOWNERS

• 24-hour emergency service

• Post occupancy communication

• Documented conversations

• Regular follow-up on warranty claims through completion

• New Home Orientation - Standardized orientation to home operations