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NEW CONSTRUCTION

WARRANTY

MANAGEMENT

We provide builder's warranty management and administrative services for residential and commercial projects.

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WHAT WE DO
  • Reduce warranty costs

  • Documented warranty protection

  • Increase customer satisfaction

  • Decrease legal risk

  • Boost brand image

OUR SERVICES

SERVICES FOR BUILDERS

Third-Party Warranty Management

  • Impartial third party

  • Consistent and layered homeowner education - maintenance responsibilities

  • Warranty document aligned with NAHB & RCPG standards

Comprehensive Warranty Management

  • Comprehensive buyer walkthrough programs

  • Schedule subcontractors to perform warranty work

  • Written warranty protection - signed warranty acknowledgements on every home

  • Call-ins and claims managed by dedicated account managers

  • Interactive web-based system for tracking punchlist and warranty items

Decrease Legal Risk

  • Historical documentation and audit trail

  • Standardized warranty history reports

SERVICES FOR BUILDER'S HOMEOWNERS

  • 24-hour emergency service

  • Post occupancy communication

  • Documented conversations

  • Regular follow-up on warranty claims through completion

  • New Home Orientation - Standardized orientation to home operations

BUILDERS & DEVELOPERS